Year Faculty Publications
2013 Mamoun N. Akroush, Amjad A. Abu‐ElSamen, Ghazi A. Samawi, Abdelhadi L. Odetallah,"Internal marketing and service quality in restaurants",Marketing Intelligence & Planning,Vol. 31 Iss: 4, pp.304 – 336,2013
2013 Magableh, I and Others,"Characteristics of Successful Library Manager: Librarians' Perspective in Jordan (Accepted in DIRAST",Educational Sciences,2013
2013 Akroush, M. N., Abu-ElSamen, A. A., Samawi, G. A., & Odetallah, A. L.,"Internal marketing and service quality in restaurants",Marketing Intelligence & Planning, 31(4),2013
2012 Magableh, I , Khrabsheh,"R. Antecedents of local demand for Domestic tourism in Jordan. Accepted : International Journal of Culture",Tourism and Hospitality Research,2012
2012 Akroush, M,"Organizational capabilities and new product performance: The role of new product competitive advantage",Competitiveness Review: An International Business Journal, 22(4),Emerald Publishing Group,343–365,2012 [View]
2012 Akroush, M,"An empirical model of marketing strategy and shareholder value A value-based marketing perspective",Competitiveness Review: An International Business Journal, 22(1),Emerald Publishing Group,48–89,2012 [View]
2011 Akroush, B., Dahiyat, S., & Gharaibeh, M,"Customer relationship management implementation: An investigation of a scale's generalizability and its relationship with business performance in a developing country context",International Journal of Commerce and Management, 21(2),Emerald Publishing Group,158–191,2011 [View]
2011 Dahiyat, B., Akroush, M., & Abu-Lail, A,"An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust",International Journal of Services and Operations Management, 9(4),Inderscience,453–490,2011 [View]
2011 Abu-ELSamen, M., & Akroush, M,"Towards an integrated model of customer service skills and customer loyalty The mediating role of customer satisfaction Customer service skills",International Journal of Commerce and Management, 21(4),Emerald Publishing Group,349–380,2011 [View]
2011 Samawi, G., Maghableh, I., Arabiyat, T.,"Do WTO and TRIPs Agreements Attract FDI. A case study of the Jordanian Pharmaceutical Sector",Middle Eastern Finance and Economics,Iss:15,pp.92-100,2011
2011 Magableh, I, Kharabsheh, R," Employability of Graduates: Role of SMES and Alternative Curriculum. Accepted: European Journal of Economics",Finance and Administrative Sciences,issue 34,2011
2011 Magableh, I, Kharabsheh, R,"The Determinants and Impact of Training: the Case of SMEs in Jordan ",International Journal of Economics and Finance,Vol.5, No.5,2011
2010 Magableh, I,"M. Elasticity of Electricity Demand: the Case of Jordan",Sent for publication,2010
2010 Magableh, I, Arabiyat, T,"The Role of Foreign Aids in Economic Growth in the Arab Countries",Article in Progress ,2010
2010 Akroush, M,"The 7Ps Classification of the Services Marketing Mix Revisited: An Empirical Assessment of their Generalisability, Applicability and Effect on Performance - Evidence from Jordan's Services Organisations",Jordan Journal of Business Administration, 7(1),The University of Jordan,116–147,2010