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Year Faculty Publications
2020 Rehm, G., Bourgonje, P., Hegele, S., Kintzel, F., Moreno Schneider, J., Ostendorff, M., Zaczynska, K., Berger, A., Grill, S., Räuchle, S., Rauenbusch, J., Rutenburg, L., Schmidt, A., Wild, M., Hoffmann, H., Fink, J., Schulz, S., Seva, J., Quantz, J., Bött,"QURATOR: Innovative Technologies for Content and Data Curation",(arXiv:2004.12195),arXiv,2020 [View]
2015 Akroush, M. N., Dawood, S. A., & Affara, I. B,"Service quality, customer satisfaction and loyalty in the Yemeni mobile service market",International Journal of Services, Economics and Management, 7(1),Inderscience Publishers,53–73,2015 [View]
2015 Jraisat, L. E., Akroush, M. N., Alfaouri, R. J., Qatu, L. T., & Kurdieh, D. J,"Perceived brand salience and destination brand loyalty from international tourists’ perspectives: the case of Dead Sea destination, Jordan",International Journal of Culture, Tourism and Hospitality Research, 9(3),Emerald Group Publishing Limited,292–315,2015
2012 Akroush, M,"An empirical model of marketing strategy and shareholder value A value-based marketing perspective",Competitiveness Review: An International Business Journal, 22(1),Emerald Publishing Group,48–89,2012 [View]
2020 Mahadin, B., Akroush, M. N., & Bata, H,"The effects of tourism websites' attributes on e-satisfaction and e-loyalty: a case of American travellers' to Jordan",International Journal of Web Based Communities, 16(1),Inderscience Publishers,4–33,2020 [View]
2012 Akroush, M,"Organizational capabilities and new product performance: The role of new product competitive advantage",Competitiveness Review: An International Business Journal, 22(4),Emerald Publishing Group,343–365,2012 [View]
2019 Akroush, M. N., & Mahadin, B. K,"An intervariable approach to customer satisfaction and loyalty in the internet service market",Internet Research, 29(4),Emerald Publishing Limited,772–798,2019 [View]
2019 Mahadin, B. K., & Akroush, M. N,"A study of factors affecting word of mouth (WOM) towards Islamic banking (IB) in Jordan",International Journal of Emerging Markets, 14(4),Emerald Publishing Limited,639–667,2019 [View]
2008 Akroush, M,"Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan",Global Business and Economics Review, 10(1),Inderscience,98–122,2008 [View]
2010 Akroush, S., & Al-Mohammed, M,"The effect of marketing knowledge management on organizational performance An empirical investigation of the telecommunications organizations in Jordan",International Journal of Emerging Markets, 5(1),Emerald Publishing Group,38–77,2010 [View]
2016 Awwad, A., & Akroush, M. N,"New product development performance success measures: an exploratory research",EuroMed Journal of Business, 11(1),Emerald Group Publishing Limited,2–29,2016 [View]
2011 Abu-ELSamen, M., & Akroush, M,"Towards an integrated model of customer service skills and customer loyalty The mediating role of customer satisfaction Customer service skills",International Journal of Commerce and Management, 21(4),Emerald Publishing Group,349–380,2011 [View]
2011 Dahiyat, B., Akroush, M., & Abu-Lail, A,"An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust",International Journal of Services and Operations Management, 9(4),Inderscience,453–490,2011 [View]
2013 Abu-ELSamen, A., Akroush, M., & Abu-Lail, A,"Mobile SERVQUAL: A comparative analysis of customers' and managers' perceptions",International Journal of Quality and Reliability Management, 30(4),Emerald Publishing Group,403–425,2013 [View]
2010 Akroush, M,"The 7Ps Classification of the Services Marketing Mix Revisited: An Empirical Assessment of their Generalisability, Applicability and Effect on Performance - Evidence from Jordan's Services Organisations",Jordan Journal of Business Administration, 7(1),The University of Jordan,116–147,2010